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My internet speed is usually mb up and 3mb down and I can't connect thru Ethernet because my router is in the living room. If you are getting spikes, there are several things to look at. Did you install any equipment on your network lately? Did you change the configuration of the router recently? What condition are the lines?
DSL in particular is really sensitive to that. Since you are connected Wi-Fi, install one of those analyzer apps on your phone and see what is going on around you I was thinking apps like for andriod and for iPhone.
Move your network to an unused by your neighbors channel. I also narrowed the bandwidth of the channel on the router to get a stronger signal. Maybe something in your area occasionally hammers the Wi-Fi for what ever they are doing causing your router to lag. Another test to perform is put the PS4 directly on the modem with Ethernet temporarily, this is a diagnoses, not permanent and reboot. If the spikes still happen, then it is either your modem or something in your neighborhood. Replace any lines between your modem and the jack.
If DSL, then take apart, clean, and reassemble all phone jacks. They know about how long a ping to your modem should take. They may also have records of those spikes as this is the kind of data they have for diagnostics.
Their professionals might be able to figure this out. Alejandro Aguirre Bob
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